Deliver Quality
to Every Client

Define and manage complete client profiles in one place. Store client details, contact information, representatives, and key references, ensuring accurate, up-to-date information is always available to support quality, communication, and follow-up.

Maintain full traceability across client products, tasks, and documents. Link clients to purchased products and connect them to tasks and documents to track follow-ups, agreements, specifications, and actions in one system, so no commitment or detail is missed.

Link complaints, deviations, and investigations directly to clients. Respond faster, identify root causes with full context, and drive continuous improvement across client-facing quality issues.

KQC automatically audits all actions related to client data. Creations, updates, comments, complaints, linked products, tasks, documents, and status changes are fully time-stamped and traceable, providing clear accountability and reliable evidence for internal reviews and external audits.

KQC tracks time spent on client-related activities across the QMS. Monitor effort invested in handling complaints, follow-ups, investigations, meetings, and client-specific actions to understand workload and resource impact. This visibility helps teams prioritize effectively, and manage client relationships with better control and accountability.

KQC connects client data to reporting and dashboards for clear, real-time visibility. Monitor client complaints, product deliveries, follow-ups, and quality trends at a glance. With consolidated insights across clients, teams can identify recurring issues, and make informed decisions to improve client satisfaction and quality outcomes.